Steps to Recovery When Trouble Arises in Your Pet Grooming Franchise
It’s normal for any business to face difficulties. In fact, as trouble arises, it’s more of a reassuring health check that one’s business is open and operating. A pet grooming franchise is no different. As you plan, open, and run your own pet franchise, you should always hope for the best, but be prepared for the worst. It doesn’t matter how well things have been going so far, at some point, some kind of disaster will hit and if you’re unprepared, even the smallest issue will seem unsolvable as you shuffle to fix whatever went wrong. As you run your pet grooming franchise, keep these things in mind for when trouble arises.
Know That Problems Happen
The best thing you can probably do for your pet grooming franchise is to acknowledge that trouble happens and to just be mentally prepared. By acknowledging that everything will not be 100% perfect all of the time, you set yourself up in a prepared mental state so that when something does go wrong, you’re not panicked because it’s a moment you’ve known was coming, even if the problem itself is unexpected.
Find the Problem
So now that you’re mentally prepared for the problem, when you see one, find out where it’s coming from and destroy the bottleneck as quickly as possible to slow down the problem’s effects. It can be difficult to diagnoses a problem in a pet grooming franchise, it can be even harder to fix it, especially if that problem is an employee who is not picking up the store culture, rules, or responsibilities like they should have. This is why you have spent time mentally preparing. You need a solution, and depending on the problem, you may need it fast. Identify who or what’s contributing to the problem and what can you do to slow it down. Even if that means termination.
Make a Decision and Do It
Now that you’ve identified the problem and its cause, you have to make the decision of what to do about it. Sometimes consulting your team for multiple perspectives is alright, but at the end of the day as the owner of a pet grooming franchise. It’s up to you to make the decision that will affect your business and sometimes the opinions of other can hold you back. Do what you think must be done, even if it’s hard. It’s always much better to make a wrong decision and learn than to do nothing at all.
Smile and Be Confident
You are the brain and backbone of your pet grooming franchise. As you go face-to-face with trouble, don’t let your employees, clients, or consumers know that you may feel intimidated. Put on a poker-face, be respectful if you’re terminating an employee, and be confident in the moves you make. People will always follow a confident leader who is making the wrong move over an unconfident leader making the right one. As you remain professional, you’ll set an example for your employees and show you can be trusted and followed, even in the worst of times and this will create a stronger team out of something that was once a problem.