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Start a Franchise: 7 Skills You Want Your Management Team to Have

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Polls have shown that companies hire the wrong management team a whopping 82 percent of the time, according to a Gallup Study. The statistic is compelling when compared with engagement rates being equally as low. 72 percent of “U.S. workers are less engaged or actively disengaged in the workplace.” Patterns of workplace contempt like these are why many left corporate America to start a franchise.

50 percent of American workers leave companies because of a disdainful relationship with a direct manager costing businesses $450 billion annually. The freedom of owning a franchise is void when the same unfortunate tropes of corporate America show back up.

To avoid the drawbacks of wrongly promoting or hiring, after you start a franchise, be aware of these five characteristics of strong management. Whether you are currently managing your staff, or have hired a manager, identifying these skills is important for franchise owners.

Great Communication Skills

Managers and leaders need to communicate often to staff, groomers, and customers. Communicating needs to happen frequently, clearly, and effectively.

Shop owners are the face of the company, but when this role is delegated to a manager, they become the face of the company when owners are not behind the counter. Make sure you are confident this person is able to be a representative of yourself.

After you start a franchise, your shop should be moving toward becoming self-sufficient. Recognizing a manager that is great with relaying information, educating customers, and motivating staff is something you will want to keep an eye out for.

Excellent Coaching Skills

There is a big distinction between being able to do something, and being able to teach someone to do it. The hard part is being enthusiastic and motivating while you teach this person. A person with a natural ease for encouragement makes a great professional coach.

Just as with sports, coaches will need to ‘push’ people. Leaders need to be able to share their expertise, techniques, and goals. Productivity and sales goals are important in the pet care franchise and a manager that is able to maintain a positive shop morale while producing great sales figures is a strong asset.

Fortunately for those who decided to start a franchise as a Splash and Dash Groomerie & Boutique shop owner, the tools coaching-leaders will need are readily available.

Considerable Nurturing Skills

If you’re considering the move to start a franchise in the pet industry please know that nurturing is a huge factor in day-to-day operations. Shop owners and managers will need to have a nurturing mentality and skill-set. Customer’s pets, customers themselves, and your staff all need some form of nurturing.

Leadership requires professional nurturing. Assuming the role of a mentor helps groom employees toward self-sufficiency. Good management systems also require managers and owners to recognize employees work and triumphs.

A person can have proficient technical skills, but if they can’t have a nurturing attitude it might be a disservice to have them lead your shop.

Strong Networking Ability

The role of managing a pet franchise is a very fluid system of tasks. Part of these tasks is being able to network. Networking for Splash and Dash shop owners and managers means networking within the company to other shops, partnering with animal rescue organizations, and becoming versed with local small business owners.

Mark Levy, a shop owner in La Vern California, is part of his local chamber of commerce. Levy is a known figure within the community with strong influence and support. Splash and Dash Groomerie & Boutique owners like Mark are personable and have strong contacts achieved through their networking abilities. Good candidates for managers should mirror this capability.

Empathy

Without the strength of empathizing, becoming a small business owner and being successful as you start a franchise will be difficult.

Leadership requires seeing viewpoints from multiple perspectives. Attending to customer’s demands that managers be able to be open-minded recognizing a person’s interests, budget, and needs. Without empathy, a leader is lost without direction.

If an employee approaches you with a grievance and a manager doesn’t take the time to understand, this employee will be less trusting and endeared to this manager—loss of engagement. It seems simple, but managers disregard employees every day. Make sure your manager can empathize with employees and customers for a happy and productive shop.

Splash and Dash Groomerie & Boutique

When you decide to start a franchise it can be the most exhilarating and life-changing decision you make in life. All of a sudden, you have a career in which you explore your passion. The freedom you have dreamed about is a reality. Success is achieved based on your own merits, and you answer only to yourself.

Honestly, it is not easy. It is not for everyone. But what is discernible is that takes a person who can rise to leadership to be able to be successful once they decide to start a franchise.

 

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Why Splash and Dash is the Best Franchise Opportunity

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There are dozens of business-savvy and personal reasons why many are ditching the monotony of the American Corporate world and finding their dream careers in franchising. One of the most popular and lucrative options for investors is the pet franchise—arguably the best franchise opportunity.

 

The pet franchise is booming in U.S. expenditure, growing 45 percent since the 2008 recession making the sector irrefutably recession-proof. Franchising has also shattered the glass ceiling. Many women and minorities have found huge success in franchising without the inhibitions of corporate ladders. Owning your own small business means becoming your own boss and answering only to yourself.

Splash and Dash Groomerie & Boutique

We feel the best reason many are exploring the pet franchise is they are finding the passion they have been craving. Knowing you make a beneficial impact on your community, own a business you are proud of, and rising to the leadership role you know you are capable of are the reasons people take an interest.

 

As with all franchising, not every franchise option is the same. Many can have unethical business practices that are deceptive or make false promises of success without delivering. Opening a small business in franchising is all about the right fit— finding the best franchise opportunity for you!

 

This article explores 5 reasons this company shows that we are the best franchise opportunity in the pet franchise sector.

Established Operating Software

Splash and Dash Groomerie & Boutique believes in working on the business, not in it. This philosophy extends to our state of the art terminal software which systematizes all functions of owning a small business.

 

The company created and perfected back-office software that makes the logistics of running a business an efficient and expedited process for all shop owners. A point of sales, appointment booking, and inventory database and much more are all easily accessible.

 

Not only are the fundamental back-office actions included, but local marketing campaigns and employee systematization are built in. The unique terminal software offers everything shop owners need to run their business.

 

The best part is if any shop owner needs something, or has a recommendation, corporate offices will write the software to make this happen. We keep what works and throw out what doesn’t. This is how we work on the business and not in it.

Branding and Marketing

Splash and Dash Groomerie & Boutique makes the claim of being one of the best franchise opportunities. The company has placed in top 500 lists of Forbes and INC. magazine multiple years in a row and has won various awards for our growth rate. More importantly, many of our shop owners partner with their local animal organizations to help make this world more humane.

 

Our brand is based on an unflinching company culture that strives toward bettering the world. We start at the community level and work from there. Our retail experience is about educating our customers on making the healthiest choices for their pets. Splash and Dash groomers are upheld to both stylize pets and be active in their pet wellness.

 

Shop owners have the benefit of corporate national marketing campaigns like making media spotlights and unique outbound marketing. Our terminal software automatically maintains positive reviews on social media review sites like Yelp.

 

Startup Assistance and Business Maintenance

Many of our current shop owners have described the intensive training before their grand opening as “corporate holding their hand the whole way through.” This is a true reflection. Our training programs are a distinguishing attribute that allows the company to boast being the best franchise opportunity.

 

Training for prospective shop owners begins day one at Splash and Dash Groomerie & Boutique. Both online and on-site training with veteran shop owners is provided. On top of this, a week-long comprehensive workshop called Splash and Dash University will bring future shop owners up to speed on everything they need to know about the pet franchise industry.

 

Our goal for shop owners is for them to break even on their investment in six months. Unlike some franchises, Splash and Dash wants all our shops to succeed to progress the company holistically.

On-Going Support

There is a family atmosphere within the company. Friendly motivation, monthly meetings with CEO, Dan Barton, and all our resources at a shop owner’s disposal are the professional links to this family.

 

Many of these positives beg the question, why doesn’t everyone join the Splash and Dash family? Why doesn’t everyone get involved in the best franchise opportunity?

 

The answer. We look for candidates who are congruous to the company’s work ethic and pet wellness interest. Our shop owners love business just as much as they love animals. We believe in finding the right fit.

 

If you think you are ready to take the leap click here.

 

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