Posts

FIve Ways to Increase Productivity in Your Pet Franchises

/in /by

If you’re worried about the productivity and happiness of the franchisees and employees of your pet franchises, there are a few ways to ensure that your franchises are more productive. When it comes to motivating and creating the results franchisors want to see, they often fall short by making efforts that actually provide the opposite results. In order to create a better company in the pet industry, consider some of the following:

1. Inspire Your Team Rather Than Guilt or Nag

When bosses or franchisors aren’t seeing the results they want, it’s not rare for them to nag, yell at, or guilt their subordinates about the lack of results. Instead of doing this with your pet franchises, consider inspiring and encouraging them instead. The saying, “you catch more flies with honey than with vinegar’ remains true even in business with your subordinates.

2. Identify Problems and Aim to Correct Them

For your pet franchises to operate to their best capacity, you will have to pay attention to any problems in the system, work to identify them immediately, and solve them as quickly as possible. While you want to be fast, you also want to be accurate. There’s nothing more frustrating to franchisors and franchisees alike than to spend time-solving a problem only for it to continually pop up again and again.

3.    Focus on the Team-Win

Whether you’re looking to change your marketing plans, create new products, or you’re problem-solving something else altogether, look out for everybody’s win instead of just your own. Your pet franchises will be much happier places if they’re taken care of by people who know you’re looking out for everybody’s benefit instead of just your own. In fact, if you look out for the team, you will also garner more power, support, and initiate teamwork between your franchises.

4.    Challenge the Pet Franchises Standards

Of course, you want to do this in a good way. Imagine for a second that the owner of one of your pet franchises brings a problem to your attention and the only reason you haven’t done anything about it before is because of some rule you or the previous franchisor made at the inception of the pet franchise. Challenge yourself and your company regularly in order to improve operations, systems, safety, and products. Exercise caution so you do not mess up your franchisees further as you test around, but as you problem solve and show you make mistakes and don’t mind correcting them, you will instill a new level of confidence in your company overall.

5. Be Courageous and Trust Yourself

When you make a big decision or change in your company, you may begin to second guess yourself. Changes are hard to make, especially when they could change the course of your pet franchises everywhere. However, taking your time to think through the decision and then sticking to it with courage is a great way to enable success and gather the support of your franchisees or employees. If you find that your idea is not working out the way you thought, that’s alright and you can change your direction, but you should never continue with a plan you know is failing, panic, or appear fearful to your employees even in the worst of times.

 

Improve Communication in Your Pet Grooming Franchise

/in /by

When it comes to communications in a pet grooming franchise, one of the biggest problems to arise with communication is the illusion that it actually happened. Between technology, missed connections, and assumption, there are snafu pitfalls everywhere for communication to fail and misunderstandings to become a major problem. With the right forethought and information, you can avoid huge miscommunications and improve the communications overall in your pet grooming franchise and company.

Don’t Assume Voicemails are Heard

It’s strange to think that people don’t take advantage of this technological luxury, but when most people see they have a missed call and voicemail, they don’t actually listen to the voicemail prior to calling back. They simply see the number and call back. Improve communications in your pet grooming franchise by assuming that when someone calls you back after you’ve left a voicemail, they didn’t listen to it.

Communication Seen as a Waste of Time

When you’re dealing with business professionals in your pet grooming franchise, you will want to make sure that you’re cutting straight to the point if that’s what works best with the individual. One of the best ways to induce miscommunication is by commandeering an individual’s ear with useless information so they tune out and stop listening completely. Then anything that you say later on that is of importance is missed entirely because the individual has already turned out.

Grow with Current Technology

If you want to hurt communication in your pet grooming franchise, then you will ignore new technologies as they come up. Technology is generated in order to make things easier whether it’s a new chat program attached to your email, a smartphone app, or something else entirely. Instead of getting on the mindset of ‘if it isn’t broke, don’t fix it’, take advantage of your entrepreneurial mind for the cutting edge and include the newest technologies in your pet grooming franchise to increase productivity and communication.

Sending Emails too Quickly

Whether you’re a franchisee, franchisor, business partner, or someone else in a pet grooming franchise, you want to make sure that all of your information is correct and accurate before you send out any emails. Before you send off that email asking for something, make sure to check your inbox and all other sources of communication that you have in order to make sure the information hasn’t already been sent to you if you were told to expect it. When you are sending out an email, you want to keep in mind the tone of the email and the language used in order to maintain professional and direct. Business owners have a lot on their plate, just like you, so don’t waste anyone’s time and check out these email etiquette tips.

Get Rid of the Outdated Technology in Your Pet Grooming Franchise

Fax machines are one of just a handful of outdated devices that still plague offices everywhere, including a pet grooming franchise or two. In order to make communication more efficient, throw out outdated technology like the fax machine and other modes of unnecessary forms of communication. By minimizing the modes of communication, you better minimize the chance that you may miss communication by not checking a certain device or account.