Pet Franchise

The Impact of Social Media on Employees of Pet Store Franchises

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Your staff is one of the most important aspects of your business. They help you to keep operations running smoothly and ensure that tasks are completed. However, the age of social media has definitely changed the game. Not only has this changed the way pet store franchises hire, but also the way that they utilize their employees. Here are a few aspects that all business owners should be aware of with social media and their staff.

dog bathing groomingYour Employees are a Huge Asset

While having a unique product or service with excellent branding is essential for your business, your staff is just as important. Most owners of pet store franchises understand that employees are the backbone of their business, though they fail to see the way that social media plays into this. Your staff are your best brand ambassadors in the social media age. They are the ones who will tell the world how much they love working for your company and what you offer. This is an excellent form of word of mouth advertising. Even though word of mouth advertising will not replace the need for formal marketing campaigns, it is still important enough to consider.

Employees Will Dish on the Good and the Bad

Having brand ambassadors is excellent for your company, remember that employees do not hold back. If they love working for pet store franchises, then they will share with others the joy and experiences they have had. If they have a horrible experience with your company, then this will also be shared. This does not mean that you should tolerate slandering on the part of your employees, but this does not stop them from talking about interactions they have seen in pet store franchises on social media. Be mindful of the image you are portraying and whether it is something you want the world to see.

Employees Want High Tech

Many of the employees you will hire for pet store franchises will be younger people, those who have grown up with evolving technology. These people are always looking for the newest and coolest technology breakthrough. This is why they tend to look for companies that are innovative in their use of technology, or keep with the times at least. You will find that keeping up with technology not only helps you to retain the perfect staff, but it also helps pet store franchises to
run more efficiently.

Take These Tips to Heart With Interviews
Just as you want to be mindful of the image you are portraying to your employees, make sure that you also think about this when people interview. All it takes is one bad interview experience for a person to tweet about it and your company’s online reputation can be in shambles.

Leadership Tips for the Pet Grooming Franchise

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pet store franchisingAsk anyone and they will tell you leadership is difficult. However leadership in the pet grooming business is only difficult if you’re not equipped with the right information. By following these tips, you can learn how to be an excellent leader for your company without formal training or prior experience.

1.Communicate is Key

As you plan, supply, and converse with employees or consumers, remember to communicate clearly and look for the most efficient ways to convey information in your pet grooming franchise. The smallest misconception or misunderstanding can create an avalanche while clear communication conveys care, capability, trust, and respect.

2.Be Flexible
One of the best things about running your own pet grooming franchise is the flexibility it gives you when it comes to family/work balance. However you will also need to be flexible for your employees and your business. Understand that there is more than one way to solve a problem and it doesn’t have to be just your way.

3.Stand Up For Yourself

While listening to others is important in the pet grooming franchise, don’t become a doormat. Stand your ground where it’s reasonable and be respectful while you do it. Don’t let your employees or your customers get away with scamming you… because some will try.

4.Help Others
Successful leaders in the pet grooming franchise don’t just look out for themselves, but look out for others. The pet industry is about family and bringing people together. Make it a motto of your work ethic too.

5.Grow Thick Skin

Foul play isn’t specific to the pet industry. As you run you pet grooming franchise, you will receive compliments as well as complaints. It will be just as important for you to not take the complaints personally as it will be to not let the compliments go to your head. Approach each complaint as objectively as you can, evaluate it, and deal with it accordingly. If you don’t give it an emotional response, you will be more likely to deal with it quickly, cleanly, and accurately.

6.Take Risks
Very view individuals have ever made differences or changed life by doing what they’ve always done or relying on a sure thing. Think of the risk it takes when you purchase a lottery ticket and the difference it makes when you win. Now apply the same idea to your pet grooming franchise. You can’t win if you never play.

7.Treat Everyone Equally
Don’t ask others to give you special treatment. Don’t give a single employee special treatment. Approach each individual in the pet grooming franchise with just as much respect as you request of them, regardless of whether they are employee, supplier, or customer. This is the best way to build relationships and reputation. Your employees will see you as a comrade and someone they like to work for, but again, don’t let them walk all over you. Find that middle ground between boss and equal.