Pet Franchise

Improve Communication in Your Pet Grooming Franchise

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When it comes to communications in a pet grooming franchise, one of the biggest problems to arise with communication is the illusion that it actually happened. Between technology, missed connections, and assumption, there are snafu pitfalls everywhere for communication to fail and misunderstandings to become a major problem. With the right forethought and information, you can avoid huge miscommunications and improve the communications overall in your pet grooming franchise and company.

Don’t Assume Voicemails are Heard

It’s strange to think that people don’t take advantage of this technological luxury, but when most people see they have a missed call and voicemail, they don’t actually listen to the voicemail prior to calling back. They simply see the number and call back. Improve communications in your pet grooming franchise by assuming that when someone calls you back after you’ve left a voicemail, they didn’t listen to it.

Communication Seen as a Waste of Time

When you’re dealing with business professionals in your pet grooming franchise, you will want to make sure that you’re cutting straight to the point if that’s what works best with the individual. One of the best ways to induce miscommunication is by commandeering an individual’s ear with useless information so they tune out and stop listening completely. Then anything that you say later on that is of importance is missed entirely because the individual has already turned out.

Grow with Current Technology

If you want to hurt communication in your pet grooming franchise, then you will ignore new technologies as they come up. Technology is generated in order to make things easier whether it’s a new chat program attached to your email, a smartphone app, or something else entirely. Instead of getting on the mindset of ‘if it isn’t broke, don’t fix it’, take advantage of your entrepreneurial mind for the cutting edge and include the newest technologies in your pet grooming franchise to increase productivity and communication.

Sending Emails too Quickly

Whether you’re a franchisee, franchisor, business partner, or someone else in a pet grooming franchise, you want to make sure that all of your information is correct and accurate before you send out any emails. Before you send off that email asking for something, make sure to check your inbox and all other sources of communication that you have in order to make sure the information hasn’t already been sent to you if you were told to expect it. When you are sending out an email, you want to keep in mind the tone of the email and the language used in order to maintain professional and direct. Business owners have a lot on their plate, just like you, so don’t waste anyone’s time and check out these email etiquette tips.

Get Rid of the Outdated Technology in Your Pet Grooming Franchise

Fax machines are one of just a handful of outdated devices that still plague offices everywhere, including a pet grooming franchise or two. In order to make communication more efficient, throw out outdated technology like the fax machine and other modes of unnecessary forms of communication. By minimizing the modes of communication, you better minimize the chance that you may miss communication by not checking a certain device or account.

 

Create Deeper Connections with Cohorts in the Pet Industry

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To be successful in the pet industry or any other industry, business owners must not focus on running their business well, but making meaningful, personal connections with consumers and business partners. In times of difficulty, having strong bonds with other business owners can be the difference between handling things on your own and struggling your way to failure or having the support you need to succeed. If you become part of a pet franchise, you’re also going to want to know how to build better relationships with other franchisees and your franchisor. If you’re not sure how to do that, consider the following:

Honor Individuals for Who They Are

starting a pet franchiseThis is much easier said than done in almost every case, especially if the individual in question has different views than you on something you feel particularly passionate about. However, in order to build stronger bonds with others, you must not only see people for who they truly are, but honor and respect them for it both inside and outside of the pet industry. In order to do this, you must pay attention, listen, learn, look, ask questions, be curious, use your intuition, and acknowledge those you are speaking to.

Have Real Conversations

While it’s extremely easy to keep work associates in the pet industry at arm’s length with casual discussion, you can create stronger bonds by talking about real life matters. Engage people with meaningful conversation. Even a little at a time goes a long way in the mind of the other person. Keep personal and meaningful talk appropriate for the company and you will feel a stronger bond and care growing between you and the other parties in no time.

Believe in Them and be Vocal About It

pet store franchiseIf you want to see your relationship blossom with an individual, believe in them. Don’t condition your belief on whether they’re working in the pet industry or somewhere else. If you believe in someone, support them verbally. Authentic belief is a powerful thing for someone to witness. The easiest way to do this is to tell someone you believe in them when they say they can or want to do something. Your words should be sincere because people can and do see through false belief and smoke blowing.

Help Them Grow

Whether someone is starting out or reaching out to you for help, if you give that individual help, you will build your connection with them. If your business is in the pet industry and theirs is somewhere else, you may not be able to offer too much personalized information in the business, but you can offer encouragement, partnership, and knowledge from the eye of a business owner, and so much more than you may think. What you may think is everyday knowledge may be someone else’s saving grace.  What you might think as just listening to someone’s problems may be what causes them to have the epiphany that saves their business. If nothing else, being available is one of the best ways you can help someone grow and is often what most business owners and entrepreneurs in the pet industry or other industries need.