Pet Franchise

Finding the Right Pet Care Franchise

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Finding the right franchise opportunity is never easy. You may have this dream in your mind of what life will be like when you have your own business. However, finding a franchise that really matches this can be difficult. This is why you should know the best ways to find a pet care franchise.

 

Look at the Company’s Philosophy

This is a great place to start. You want to see if it lines up with what your personal philosophies are. This will help to ensure you do not have any issues with the franchise as well as improve your satisfaction with the franchise. If you cannot find this on their website then take the time to read through their site to see what they care about and where the values of the company lie.  

 

Know What You Really Want

Maybe you want to go with a pet care franchise where you can chase dogs around all day and in this case a doggy daycare may be the ideal opportunity. Maybe you also have a passion for baking and a dog bakery would be best for you. Maybe you just genuinely care about taking care of dogs and helping them to feel better which is where a grooming salon would be helpful. Remember that there are many options out there. You just need to find the one that will be right for you.

 

Look at the Potential

This is an important aspect of the decision on a pet care franchise. You want to make sure you go with one that will be able to give you the income you are looking for. You also want to be able to grow your business to something more in the future. This is not always possible with every franchise. You want to look at the success of the company itself, their branding power and much more to determine whether this will be the ideal opportunity for you.

 

Along with this, you want to make sure you go with a company that has a unique concept that will set it apart from the competition within its niche market. You should also take the time to look at the image of the company. This will tell you how well the brand is received as a whole. This is something customers will look at when deciding whether to visit your store if you open a pet care franchise with the brand. If the image is poor, then you will not have as much potential for customers as a brand that is well liked.

 

Talk with the Franchise

This is something many potential pet care franchise buyers are scared to do. Maybe you are scared because you are worried about being harassed with phone calls. However, you will never really know if the franchise is right unless you talk to them. Another reason not to put this off is because you want to make sure you are right for them. Not all people will work for a franchise brand. Franchisors have to be selective. Do not put your hopes and dreams into a franchise and put off talking to them as this can be a recipe for disappointment.

How to Properly Reschedule with Your Dog Franchise

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When it comes to scheduling in your grooming salon, things can sometimes get a little out of hand. This is especially true if you own your own salon and do not have resources such as online booking or have figured out an efficient method for having dogs in and out. If you need to reschedule people in your dog franchise, there are a few ways you can do this. Knowing the ideal ways to reschedule will keep your customers happier.

 

The Wrong Way to Reschedulefranchise-questions

Before looking at the right way to reschedule a customer with your dog franchise, first we need to look at the wrong ways. This is a common practice in many businesses in all industries. Essentially the conversation goes something like this:

 

Sorry. I know you had an appointment for this time. However, you didn’t confirm and things have been crazy. So let’s set this for another time, OK?

 

You may even throw in excuses about groomers being sick or other issues that are going on in the business but this excuse doesn’t work for a couple reasons. For one, you are shifting the blame onto your customer. They made an appointment and may have plans around it. Don’t put the blame on them. This is off putting and a great way to lose clientele. Also, telling them you are crazy busy or giving other excuses makes it seem as though they are not as important as other customers.

 

How to Handle Rescheduling with Your Dog Franchise

Now that we have seen a good example of what not to do, let’s see the alternative. The first thing to do is to apologize for the inconvenience. You do not have to give a sob story. Chances are your customer will understand and this can avoid seeming like you are placing others ahead of them. Once you have conveyed your apologies, the next thing to do is let them know about your availability to you can reschedule. Be respectful of their time as well. You should also give them reassurance that this appointment will not be rescheduled.

 

Other Mistakes People Make

There are a few other mistakes people make when rescheduling with their dog franchise. One of the biggest is asking what a good time for the customer is. This seems harmless but it allows them to backout. It is like playing volleyball and you have just hit the ball back in their court. It also gives them a chance to backout. The better option here is to look at their history. Do they usually opt for Tuesday morning appointments? Then offer them something in that timeframe and let them let you know if something work better. Remember to always assume the sale and not leave it up to them.

 

The other mistake people make is not letting their customers know just how important they are. You need to let them know you care about them so you don’t lose them as a client. While giving them a long winded explanation will not help, there are things you can do. Tell them you know they are busy and you respect their schedule. Also, remember to use their pet’s name and maybe even talk about their pet for a minute if you have the chance to help show them you care about them and their pet.